002 (Sales Mix Import File) - 'NO GUID' is not a valid GL Number

Issue:

002 (Sales Mix Import File) - Error Message: 'NO GUID' is not a valid GL Number

Solution:

When a '002' Sales Mix file fails within CDP Error Remediation with the above error, unrelated to ConneX. It is a Toast (POS) user-specific issue that the client will need to troubleshoot themselves.

• This Toast (POS) user-specific issue is caused when an 'Item' is not associated with a sales category within the POS itself.
  1. Client must work with Toast to ensure this is repaired.
     • This typically tends to be incomplete setup of 'Modifiers' or 'Addons' that are added on the fly to the POS system.
       • They will need to determine what Menu Item or Modifier is missing a GUID in Toast setup and populate that. If they have questions about this, they should refer to their Toast rep.
  2. Once the client has determined the GL number that was impacted, they can substitute that GL in CDP Error Remediation and reprocess the file successfully. 
     • As 002 files overwrite each other, only the last file of the day needs to be reprocessed