Why aren't Products Showing up when I create a Vendor Order?
For a product to be available for Vendor Order, the following must be true:
Alert: If a Location Product is set to "Split Only" but doesn't have the "Allow Split" flag on the Vendor Bid, it will not be available for Vendor Order.
- The Company Product must be Active.
- If the client doesn't have 'Use Single Company Department' checked in General Preferences, the company product must be linked to a Company Department to which the Application User is linked.
- The product must be a Location Product at the ordering location with assigned primary storage other than 'Unassigned.'
- The Location Product’s 'Re-Order VO' box must be checked.
- The selected Vendor Order Vendor must have a current and future vendor bid or contract for the product in the ordering location’s market.
- You could have bid for today, but not your Vendor Order's Expected Delivery Date. If that is the case, your Vendor Bid or maybe even your Bid Sheet is ending (not today, but before your Expected Delivery Date). You can adjust those dates before they expire.
- If the application user is linked to a User Group without access to the 'NC-Purchasing – Order Non-Contract Items' control, the selected vendor must be contracted for that product in the market of the ordering location.
Other Troubleshooting:
If you are searching using the Company Product Number, I want you to know that this Screen could be using the Vendor Product Number; this can be changed by adjusting the filter. Please see the screenshot below.
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