Why aren't Products Showing up when I create a Vendor Order?
For a product to be available for Vendor Order, the following must be true:
Alert: If a Location Product is set to "Split Only" but doesn't have the "Allow Split" flag on the Vendor Bid, it will not be available for Vendor Order.
- The Company Product must be Active.
- If the client doesn't have 'Use Single Company Department' checked in General Preferences, then the Company Product must be linked to a Company Department to which the Application User is linked.
- The product must be a Location Product at the ordering location with assigned primary storage other than 'Unassigned.'
- The Location Product’s 'Re-Order VO' box must be checked.
- The selected Vendor for the vendor order must have a current vendor bid or contract for the product in the ordering location’s market.
- If the application user is linked to a User Group without access to the 'NC-Purchasing – Order Non-Contract Items' control, the selected vendor must be contracted for that product in the market of the ordering location.
Other Troubleshooting:
If you are searching using the Company Product Number, be aware that this Screen could be using the Vendor Product Number; this can be changed by adjusting the filter. Please see the screenshot below.
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