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Troubleshooting CDP Error "Invalid Login. Please check the User ID and Password settings in cdp.ini."

Updated: Crunchtime ctzendeskadmin Edited:

Troubleshooting CDP Error "Invalid Login. Please check the User ID and Password settings in cdp.ini."

For clients on version 05.00.05, although Passwords are case-sensitive for logging into the app, they MUST all be in lowercase when entered into the cdp.ini file.

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Troubleshooting CDP Error "Invalid Login. Please check the User ID and Password settings in cdp.ini."

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