Why did the CDP Service stop and not automatically start up again?

The Crunchtime Data Pump (CDP) Service is a utility that exchanges data between the Crunchtime
applications and other external devices and programs. It is designed to run in the background as a service on the PC since a service will restart automatically if the PC needs to be restarted

If you need Crunchtime Support to Troubleshoot this issue, please take the following steps

Step 1:

Zip up the entire CDP_Service folder.
- How do you create a ZIP file for the CDP_Service folder?

Step 2:

- Go into your Services and right-click on CDP Service.
- Select Properties
- Screenshot each tab's information.
- Send to CrunchTime

Step 3: Only if requested by Crunchtime Support

Open Windows Event Viewer
Select “Windows Logs” -> “System”
Click “Filter Current Log...”
Enter “6005, 6006” in the highlighted field and click OK.
Click “Date and Time” so the newest data is on the bottom.
Please highlight the bottom (newest) row and select/highlight up to the first row in the previous month.
Right-click the highlighted rows and select “Save Selected Events...”
Name it anything, and be sure to change “Save as type” to “Text (Tab delimited) (*.txt).”
Send CrunchTime the file.