Restaurant Course Library

Crunchtime offers a comprehensive library of courses tailored for the restaurant industry, including various aspects of hospitality, team development, leadership, and compliance. This article provides an overview of the courses available and highlights (*) those offered in Spanish. You can download the PDF of the checklist below. 

Course Categories

1. AGM to GM
2. Manager Development
3. Employee Development
4. Harassment prevention
5. Inclusion
6. Compliance
7. Multi-U

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AGM to GM

Hospitality	Setting the Stage for Hospitality (10 min.) Making Guest-Centered Decisions (10 min.)
Staff Development	Coaching: Invest in Improvement (12 min.) Delegation: Groom Your Next Superstar (15 min.) Cross-Training: Increase Your Total Talent (15 min.)
Communication	The Art of Weekly Meetings (12 min.) Solving Problems and Resolving Conflict (20 min.) Expert Communicator (12 min.)
Leadership	Using Goals to Target Success (12 min.) Managing Your Emotions (10 min.) *
Personal Development	Improving How You’re Perceived (12 min.) Social Learning (6 min.)
Human Resources	Improving Performance: Progressive Discipline (12 min.) Building Bench Strength: Continuous Recruiting (10 min.) Hiring Well Through Excellent Interviewing (12 min.) Onboarding Your New Hire (12 min.) The Power of Performance Reviews (6 min.)
Business skills ls	Local Marketing (10 min.) Drive Sales Through Better Scheduling (10 min.) Operating Within Your Budget (15 min.)

 

Manager Development:

Team Development	Tips for Effective Table Turns for Managers (13 min.) * Coaching Hourly Employees (15 min.) * Developing Leadership Skills in Your Team (13 min.) * Achieving More Through Teamwork: Manager (15 min.) * Improved Leadership Through Delegation (25 min.) The Importance of Professionalism (10 min.) *
Shift Leadership	Your First 2 Weeks as a Manager (13 min.) Figure 8 (35 min.) Manager Resilience (14 min.) How to Set Effective Goals (30 min.) Improving Performance Through Feedback (30 min.) Code of Conduct (7 min.) Your Influence on the P&L (10 min.) Conflict Resolution for Managers (20 min.)
Sullivision	The How of Wow (30 min.) Post-Shift Leadership (25 min.)

 

Employee Development:

Skill Development	Achieving More Through Teamwork: Team Member (10 min.) * The Importance of Professionalism (10 min.) * Tips for Effective Table Turns for Employees (10 min.) Conflict Resolution for Team Members (6 min.) *
Guest Service	The Experience (5 min.) Creating a Memorable Visit (3 min.) Remembering the Guest (3 min.) Responding to Guest Complaints (6 min.) Connecting with Guests (8 min.)
Train the Trainer	Expert Trainers (1 min.) * Trainee Needs (6 min.) * Validate Comprehension (5 min.) * Coaching Trainees (3 min.) * Evaluating Performance (4 min.) * Reporting Progress (4 min.) *
Supervisor	Your Impact on the Business (5 min.) * From Follower to Leader (5 min.) * Balanced Leader (5 min.) * Controlling Emotions (4 min.) * Relationship Builder (5 min.) *
Leadership Development	Developing Leadership Skills (11 min.) * Improving Your Listening Skills (7 min.) *

 

Harassment Prevention:

Employee & Manager Standard	Harassment-free Workplace (17 min.) * Preventing Harassment in the Workplace (30 min.) * Bystander Intervention (5 min.) *
Employee California	Intro to Sexual Harassment Laws for Employees (13 min.) * Maintaining a Respectful Workplace (16 min.) * Diversity in the Workplace (15 min.) * Unconscious Bias for Employees (5 min.) * EEO for Employees (21 min.) * The Importance of Professionalism (10 min.) *
Manager California	Intro to Sexual Harassment Laws for Managers (25 min.) * Leading a Respectful Workplace (20 min.) * Intro to EEO Laws (30 min.) * Applying EEO: Fair Hiring Practices (17 min.) * The Importance of Professionalism (10 min.) *
Employee & Manager Delaware	Harassment-free Workplace (17 min.) * Preventing Harassment in the Workplace (30 min.) * Preventing Harassment in Delaware (8 min.) *
Employee & Manager Illinois	Harassment-free Workplace (17 min.) * Preventing Harassment in the Workplace (30 min.) * Preventing Sexual Harassment in Illinois (12 min.) *
Employee Chicago	Harassment-free Workplace (17 min.) * Preventing Sexual Harassment in Illinois (12 min.) * Chicago Harassment Prevention (35 min.) * Chicago Bystander Intervention (60 min.) *
Manager Chicago	Preventing Harassment in the Workplace (30 min.) * Preventing Sexual Harassment in Illinois (12 min.) * Chicago Harassment Prevention (35 min.) * Chicago Manager Harassment Prevention (25 min.) * Unconscious Bias for Managers (10 min.) * Chicago Bystander Intervention (60 min.) * Reducing Bias in Interviewing (9 min.) *
Employee New York	Harassment-free Workplace (17 min.) * Preventing Harassment in New York (20 min.) *
Manager New York	Preventing Harassment in the Workplace (30 min.) * Preventing Harassment in New York (20 min.) *

 

Inclusion:

Employee	Unconscious Bias for Employees (5 min.) Diversity in the Workplace (15 min.) EEO for Employees (20 min.)
Manager	Unconscious Bias for Managers (10 min.) Reducing Bias in Interviewing (9 min.) Intro to EEO Laws (30 min.) Applying EEO: Fair Hiring Practices (17 min.)
Multicultural Foodservice & Hospitality Alliance	Building Better Relationships with African Americans (45 min.) Building Better Relationships with Latinos (20 min.)

 

Compliance:

Employee Safety & Security	Active Shooter Preparedness (4 min.) Workplace Security Awareness (10 min.) PCI Compliance for Employees (7 min.) Workplace Safety Awareness (25 min.)
Employee Menu Compliance	6-Minute Basic Training: Hand Washing (6 min.) Food Safety Awareness (25 min.) Food Allergy Awareness for Employees (15 min.) Safe Alcohol Service (30 min.)
OSHA Compliance	OSHA Safety Data Sheet (10 min.) OSHA Fire Safety (10 min.) OSHA Slips, Trips, and Falls (10 min.) OSHA Lifting and Carrying (4 min.) OSHA Cuts and Burns (4 min.)
Manager Data Compliance	Social Engineering (5 min.) Personal Data Privacy (10 min.) PCI Compliance for Managers (10 min.)
Manager Menu Compliance	Menu Labeling (5 min.) Food Allergy Awareness for Managers (10 min.)
MenuTrinfo (ANSI-accredited)	AllerTrain (50 min.) AllerTrain Lite (30 min.) Food Handler (80 min.)
COVID-19	Restaurant Safety During COVID-19 (3 min.) Hotel Safety During COVID-19 (3 min.) Carryout and Curbside Best Practices During COVID-19 (5 min.)

Multi-U:

Multi-U

Multi-U 2.0 (4 hours)

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Tip: To download this list as a PDF, please click on Download below: