Why is the Auto-Order in Not Sent status? Why didn't the system transmit it to the Vendor?
- The Vendor Transmission setup is incorrect/incomplete:
- For FTP/SFTP vendors, if login credentials and/or FTP site URL are missing or inaccurate, the transmission will fail, and the order will remain in Not Sent status.
Tip: Click on the View FTP Log link. The log file will show if there was an error in the transmission process..
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- The vendor is set up with VO Mode and Interface, which are not compatible (for example, DiCarlo interface supports only E-Mail Text VO Mode).
- The Vendor Interface is not supported.
- Auto-Order will not attempt to transmit if a Vendor is set to US Foods.
- The VO Mode is set to Phone or Web Services.
- The A user changed the order status (Reconciled or Canceled it) before the system could transmit it.
- Before the system could transmit the Auto-Order, another vendor order for the same vendor/location/expected delivery date was created.
- The Auto-Order violates the Order Alert threshold, Auto-Order High/Low threshold, and/or Order minimum settings.
Tip: On the Recent Vendor Orders screen, check the Submit Date/Time column
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