Why didn't the system create an Auto-Order?
- Required setup is incorrect/incomplete:
- Auto-Order preference setting is disabled in Vendor and Vendor/Location records
- The Vendor is not active
- The location has no Post-period
- There are no Location Products that are eligible for Vendor Order for the Auto-Order Vendor/Location
- Suggested Order quantity is 0.00 for all products:
- Suggested Order setup is wrong
- Missing Sales Forecast
- On Hand, On Vendor Order quantities (if included in the Suggested Order formula) are high enough to offset projected consumption, resulting in 0.00 Suggested Order quantities.
- The database job has not been executed yet
-
- The process runs on a timer every 10 minutes.
-
- The Vendor's Order/Delivery schedule is not set up correctly at the Location.
-
- Order/Delivery days are not set correctly
- Order By Time is wrong (must be in 24-hour format)
- It is not yet time to create the Auto-Order, based on the Order By Time and Location's timezone setting
-
- A Vendor Order already exists for this Vendor/Location that is not Canceled or Reconciled and has the same Expected Delivery Date as the Auto-Order would have based on the Order/Delivery Schedule
- There was a database failure, which can be determined by Crunchtime Support. If you need help troubleshooting, please provide the location/vendor and date/time that you believe the order should have been created.
Related Articles
Why can't I find my transactions (Vendor Orders, Transfers, Customer Orders)?
Comments
0 comments
Please sign in to leave a comment.