What do I do when I get "This user is not connected to any active locations?"
To log into Net-Chef, an application user must be linked to a Location in the Enterprise Manager's Application User setup.
If you receive an error in a Franchise URL despite having properly assigned Locations to your Application User in the Corporate URL, you can rectify it by performing the following actions in Enterprise Manager:
- Delete the Locations from the Application User
- Save the User Record
- Add the Locations back to the Application User
- Save the Application User record (again)
- Log out of the application
When you log back in, the Locations should be available in the franchise URL.
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Why is a Location not Available when logging Into EM / NC?
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