About Notifications
Notifications are automated emails that can (optionally) be sent to learners and copied to their managers, informing the learners that they have either been assigned or have successfully completed a learning program. You can use the default message templates or create new templates of your own. Sent notifications and notification errors are available for review. Notifications will not be sent for repeat completions of learning programs or content.
Sending Notifications
Path: Campus Home > Notifications
- On the Notifications tab, click the blue icon for the notification you want to set (learning program assignment or learning program completion):
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The Edit Notifications panel displays
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Select your recipients
Notifications are sent to learners who have a valid e-mail address listed in their employee profile. Click the green To..., CC..., or BCC... buttons to display the recipients menu and choose who to send your notifications to. You can choose to send notifications to employees, managers, corporate administrators, and/or email addresses. Any email addresses entered must also be listed in the intended recipient’s employee profile. Email addresses in a list must be separated by semi-colons.
Choosing email addresses allows you to customize the list of people who receive notifications beyond the other three categories. -
Select the learning programs that notifications should be sent for
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Save
Creating a Template
If you are creating a custom template, there are two substitution fields available for your use:
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<employeeName>
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<learningprogramname>
To create a custom template:
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Click the Notifications Templates tab
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Click the Add Template button
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Enter a Name for the template
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Enter a Subject for the template
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Enter and format your message
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Save
Sent Notifications
The Sent Notifications tab shows all notifications sent in the last 7 days.
Frequently Asked Questions
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Will I still receive assignment notifications for learning programs that are auto-assigned?
Yes. You will receive notifications for learning programs that are auto-assigned. -
Will I receive a completion notification for learning programs that are credited?
Yes. Any kind of completion will trigger the notification, whether it is credited from the Manager's Dashboard or taken by the user in My Training. -
I didn't change any settings, but all the notifications all say I updated them just now, why is that?
- The very first time anyone opens the Notifications menu, they are created and labeled as modified by the logged in user and the date/time. After that, they should only update if a change is made.
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