Why is the Vendor Unit on my Invoice different from the Unit on my Order Guide?
The vendor may have marked the Product as Split or Catch Weight on the E-Invoice.
When a product with a Split Flag set to Y on an (009) Invoice File and has no Split set up in Vendor Bids, the Net-Chef Vendor Order will show duplicate lines. One with the original Vendor Package Type, for which the application receives 0 units, and a new line item for the Inventory Unit, which represents the split on the E-Invoice. To resolve this issue moving forward, you may either ask the Vendor to stop marking the product as "Split" or set up an Alternate Unit for these Products with the same Vendor Number and Conversion to accommodate the Vendor E-Invoice file.
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