There may come a time when your tablet's battery has degraded or is not functioning as expected. This may prevent you and your restaurant from completing your Squadle checklists and tasks.
If you believe that there is an issue with your Squadle tablet or any other Squadle-provided hardware, please reach out to us via email at support@squadle.com and provide your National Store Number/Store ID and any specifics to the issue that you are experiencing.
If this is an urgent matter, please call us at 1 (877) 727-1352.
One of our support agents will help evaluate and diagnose the issue with your hardware and if warranted, will provide a replacement.
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