How do I create a new Customer Recovery issue?

To add a new Customer Recovery issue on your tablet:

1) Go to Customer Recovery from the navigation menu.

2) Tap on Create at the top-left of the screen.

3) Fill out the pertinent information that you'd like to capture. You can add the following to the issue:

• Customer Name
• Customer Phone
• What Happened 
• Remedy Offered
• Additional Information
• Employee Name

4) Tap Save located at the top-right of the screen.